Real Stone Thin Veneer Labor Numbers and the Speed of the Job — Mason and Customer Perspectives
Michael Coleman, National & Int'l Sales Director, Stone Direct International
From just a glance at the title, one might think that what is good for the mason is contrary, or in conflict, with what is good for the customer. In this article I am going to try to rationalize why that is NOT true — why the Win for One party is NOT the Loss for the Other party.
In reality, the dynamics in the entire market of real stone and real stone thin veneer have changed, and life can be a win-win for all involved.
First of all, it's hard for me to understand why the cost of labor to install real stone thin veneer would be any different than the cost to lay manufactured stone thin veneer. If you break manufactured stone to make it fit you have a problem hiding the chopped off end; whereas if you trim real stone thin veneer you don't have that problem. The guys that are good at it tell me they can lay an equivalent amount of either real or fake stone thin veneer in a day. The only thing I can think of is that some contractors may charge more to lay real stone thin veneer because of the "perceived value" of the final job. Obviously, real stone thin veneer — especially high quality, with natural tops, bottoms and ends — will look like a full bed depth job in real stone. There's no comparison between that look and fake.
Since customers generally pay a little more for real stone thin veneer than fake, I'm guessing some contractors will try to get whatever the market will bear. My prediction is that when the number of people accustomed to and experienced in laying real stone thin veneer becomes equal to the number experienced in laying fake, we will definitely see the labor rates come down. This has already started to happen since I originally published this article in August of 2010.
I believe a lot of this has to do with just understanding reality and mostly boils down to education. What needs to take place is a paradigm shift in people's thinking. Once experienced masons are enlightened that the philosophy I am trying to impart upon them is a win/win/win/win situation, I am hoping a light bulb will turn on and we'll all live happily ever after.
Here's what I'm talking about in true numbers. The day your average mason realizes the following facts and converts the numbers into acceptable logic, we will see labor rates fall.
Installation time for real stone thin veneer is just about the same as it is for manufactured (fake) stone thin veneer. The average mason can lay approximately four times as much thin veneer in a day as full bed depth stone — normally 160 feet per day versus 40. As a side benefit, the customer is elated that the "mess" of labor at his home or place of business is only there for one-quarter of the old time-frame.
Logic has it that if a masonry installer wanted to make the exact same amount of money per day installing thin veneer versus what he used to earn installing full bed depth ledge, he could charge one-quarter of the price.
Just a little deeper: if one mason laid 40 sq. ft. of real stone full bed depth ledge in one day and charged $25 per sq. ft., the labor bill for the day would be $1,000. In the same vein, if that same mason laid four times as much thin veneer stone in a day (real or fake) and charged one-quarter of his normal rate — $6.25 per sq. ft. for labor — his labor bill for the day would be the same $1,000. If $1,000 per day was acceptable earnings for installing full bed, why wouldn't $1,000 per day be acceptable for installing thin veneer? And why should there be any difference between whether the thin veneer was real stone or fake stone?
As a disclaimer: the above numbers are just for illustration purposes. Labor rates are diverse across America and certain places cost more than others because of many factors. Also, I'm the first to agree that all masons are not created equally, and you get more or less what you pay for. The final look of the job depends upon the installer — not the stone, not the architect, and not the person paying the bill.
I think if stone quarriers, stone fabricators, stone wholesalers and stone retailers work together, we can teach people in the installation trade how to better analyze this equation. First, they need to understand, accept and be pleased with the logic of the numbers. Second, they need to know how to actually install thin veneer stone. Third, everyone needs to understand the concept of everyone winning.
I want the mason to understand he is winning. He will earn just as much money, or more, installing real stone thin veneer as anything else he does. If he is running a crew, that crew can do more jobs in a year because each job is going two to four times as fast — meaning his company could double, triple or quadruple gross revenues. He'll also get more jobs if his rates are more reasonable. When labor decreases, the total cost of the job decreases. The less the total cost of the job, the more jobs that will be done because a larger number of people will be able to afford to have the work contracted.
The quadruple win: the ultimate consumer is paying less and getting more value for his expenditure. Positive word-of-mouth advertising is created — the best type. The mason is actually earning more money than he did before. With more jobs being done, the stone yards and building material companies are selling more thin veneer stone. And the quarrier and fabricator will sell more thin veneer stone to their dealers.
There is no doubt that the market is moving from a tolerance for fake stone to a preference for real thin veneer stone. My contention is that some people — tile setters, for example — will learn the trade and lay real stone thin veneer for less money than the guys controlling the market today. This is all positive news. If you didn't receive that feeling from your first read of this article — read it again!